When can I check-in and check-out?
You may arrive on the reserve any time from 10am on the day of your stay. However, the cottages will not be available until 3pm (although you are welcome to ask if they are ready earlier). If you are going to be later than 7pm, please get in touch with us to check arrangements. Check-out is by 10am on the morning you leave, but you can stay on the reserve until 5pm. As we do not take check-ins on Sundays, you are welcome to stay in your cottage until 3pm on that day. We believe this will enable you to make the most of your weekend with us. (Exceptions to late Sunday check-out may be made during school holidays and over long weekends. Please confirm with us on arrival.)
Will my car make it?
We have had a variety of cars come to the reserve without any problems. The access road is relatively steep but with its twin tracks of concrete grass blocks, it is perfectly possible for any car. We do not have control over the state of the municipal dirt road prior to our entrance, but it is only 3km and can be taken slowly if it has not been graded recently. Check out the photos of a Peugeot 107 accessing the reserve.
Are you Pet Friendly?
We love animals and enjoy pets. However, we also want to protect the local fauna. Buck, mongoose, hares and many birds are seen around the cottages and we want to encourage this. Consequently, we do not allow visitors to bring pets onto the reserve. No exceptions will be made except for guide dogs.
Do you provide bedding?
We provide bedding and towels. The cottages are only serviced between stays. Should you wish your cottage to be serviced during your stay, then this will be an additional cost.
Do you have electricity?
All the cottages have electricity (load-shedding permitting). This runs the lighting, fridge, microwave and backs-up the solar hot water. The stove is entirely gas to ensure that there is always a means of cooking.
Do you have TV/DSTV?
We do not provide a television of any sort. We want people to be able to enjoy getting away from it all, though you are welcome to bring your own portable means of playing movies.
Can I get cellphone reception?
All the main cellphone providers give good reception in the cottages. Around the reserve, especially in the valleys, the signal is less assured.
Do you have Internet/Wifi?
There is no Wifi in the cottages but cellphone reception is good enough for low levels of data use.
Do you provide wood?
Unfortunately, as we do not have our own source of braai-wood on the property, we have to buy it in. We try and keep stocks available for purchase from reception during office hours at R30 a bag. There is a grill on the braai place. Please note that fynbos is very flammable – we request you not to light braais on hot windy days and to extinguish the braai immediately after use.
Do you provide food?
We currently have no food available on the reserve. The closest shops are in Stanford and meals can be booked at farms in the neighbourhood Blue Gum Country Estate, Manor House Restaurant, White Water Farm, and Zesty Lemon. Picnics and delicatessen food can be purchased at Klein River Cheese.
Can you provide a cot?
We have one travelcot available. There is no cost but it needs to be booked in advance.
Can we play music?
Phillipskop is a place where people come to enjoy the peace and quiet. We want to maintain that for all our guests. We ask all guests to not play music outside the cottages and if playing music inside, to keep the doors closed and music low – it should not be audible to neighbouring cottages. If you want to have some sort of musical element to your stay and have booked out all cottages, then please talk to us. Because of our position on a hillside, noise carries very easily to our neighbours.
Where can I smoke?
We kindly request that no-one smokes in the cottages or around the reserve. We live in a very fire-prone vegetation and the risk of accidental fires from cigarettes is too great. For residents, we ask that you only smoke in the area immediately outside the cottage by the braai and discard all extinguished butts in the braai places.
Can we invite guests?
If you want guests to visit you while you are staying with us, then please check with us in advance as parking is limited at the cottages. They will need to pay the daily fee for entering the reserve. We ask all guests to have left the property by 9pm, so that they do not disturb guests in other cottages.
Can I cycle on the reserve?
There is plenty of good cycling in the local area. The dirt road past the reserve entrance goes all the way down to the R43, joining it just past Stanford Hills Wine Estate, meaning that you can safely cycle most of the way into Stanford. There is also a lovely dirt road that climbs past Stanford Valley onto the Elim road. This can be made into a good loop back past the Cheese Factory, with very little tar to negotiate.
On the reserve itself, you are welcome to cycle along the jeep track as far as the picnic tree. However, please be aware that this is only a relatively short track and we kindly ask that you do not cycle on the other trails within the reserve, as this will damage them.